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Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain. BPO is typically categorized into back office outsourcing,…
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Startup mentoring is a steep learning curve, littered with plenty of pitfalls. For those who would like to successfully guide the next generation of entrepreneurs, I’ve found that the following 5 habits are the most toxic. Believe me, because I’m still on a detox! #1: Talking too muchIf our brain-to-mouth link is as speedy…
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A consultant is a professional who provides professional or expert advice in a particular area such as security (electronic or physical), management, accountancy, law, human resources, marketing (and public relations), finance, engineering, science or any of many other specialized fields. A consultant is usually an expert or a professional in a specific field and…
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In business, outsourcing is “an agreement in which one company contracts-out a part of existing internal activity to another company”. It involves the contracting out of a business process (e.g. payroll processing, claims processing) and operational, and/or non-core functions (e.g. manufacturing, facility management, call center support) to another party (see also business process outsourcing).…
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Interpersonal skills are those pertaining to relationships with people. Interpersonal skills gauge how good you are at interacting with others. For example, the interpersonal skill of knowing how to respectfully communicate with someone is called “active listening.” Interpersonal skills encompass many different important soft skills, including: